FAQs

How do I choose the best photo for my necklace?

For the best results, upload a clear, high-quality photo where your pet’s face is well-lit and centered. Avoid blurry or dark images. If there’s ever an issue, our team will contact you by email to request a better one — we’ve got you!

What makes Fur & Karat different from other pet jewelry brands?

We use deep laser engraving with ink fill to create a photo-realistic finish that captures every detail — from whiskers to expressions. Each piece is handcrafted and designed to never tarnish or fade, so your memories truly last forever.

What material is the necklace made from?

Our necklaces are crafted with premium 18k gold plating for a luxurious shine and long-lasting durability. They are designed to resist fading and everyday wear.

Can I add more than one pet to my necklace?

Yes! You can choose from 1, 2, 3 or 4 pendants depending on how many furry friends you’d like to keep close to your heart.

How long does it take to receive my order?

Since every piece is handmade and personalized, production typically takes a few business days. Once completed, your order is shipped via the United States Postal Service, and delivery times depend on your location.

What if I’m not happy with my necklace?

Your happiness means everything to us. If there’s an issue with your order, please contact our support team and we’ll work with you to make it right.

Is this necklace suitable as a memorial gift?

Absolutely. Many of our customers order their necklace to honor a pet who has crossed the rainbow bridge. It’s a meaningful way to keep their memory close — always.

Will the engraving fade over time?

No. Our deep laser engraving process is designed for durability. The detail is etched into the metal and enhanced with ink fill, so it won’t simply rub off or disappear with normal wear.